Refund policy

We want you to be fully satisfied with your purchase. If for any reason you are not, you may request a return within 7 days of receiving your order.

Eligibility for Returns

  • Items must be returned in unused, original condition, and in the original packaging.

  • All accessories, labels, and manuals must be included.

  • Returns are only accepted with proof of purchase (order number or receipt).

  • Products damaged due to misuse or not in their original condition are not eligible for refund.

Non-Returnable Items

  • Clearance or final-sale items

  • Downloadable or digital products

  • Gift cards

Return Process

  1. Contact our support team within 7 days of delivery to request a return.

  2. We will provide you with return instructions and the return address.

  3. Once we receive and inspect the item, we will notify you of the approval or rejection of your refund.

Refunds

  • Approved refunds will be issued to your original payment method.

  • Please allow 3–7 business days for the refund to process.

  • Shipping fees are non-refundable unless the return is due to our error (wrong or defective item).

Exchanges

If you received a defective or incorrect product, we will replace it at no additional cost. Contact us within 7 days of delivery to request an exchange.

Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • We recommend using a trackable shipping service for safety.